"Empower through information. Many agencies have similar challenges that can have very different solutions locally. The goal is to give all of our Member Agencies the benefit of the experience of not just their local Master Agency, but also the experiences of all Master Agencies and Member Agencies. This also allows us to leverage our Strategic Partner Companies in the Excess and Surplus lines to provide our agents the best person nationally, not just the closest."
– James Keane
Jim is the liaison between SIAA and its Strategic Master Agency (SMA) leadership, helping the SMAs maximize recruiting efforts, organic growth programs, agency development, and member engagement.